Shipping

At Chaxtool, we aim to deliver your order quickly and safely.

Processing Time
Orders are usually processed within 1–3 working days after payment confirmation. You will receive an email confirmation once your order has been shipped.

Shipping Methods & Costs
We work with trusted courier partners to ensure reliable delivery. Shipping costs are calculated at checkout based on your location, order size, and chosen delivery method.

Delivery Time
Estimated delivery times vary depending on your location:

• Domestic (within Nigeria): 2–5 working days
• Europe: 5–10 working days
• International: 7–21 working days

Please note: Delivery times are estimates and may be affected by external factors such as customs, courier delays, or holidays.

Tracking Your Order
Once your order has been dispatched, you will receive a tracking number by email so you can follow your delivery.

Shipping Restrictions
Some items, such as hazardous materials or oversized equipment, may have shipping limitations. We will contact you if your order is affected.

Damaged or Lost Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at {email address}. We will assist you in resolving the issue.